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SHIPPING AND RETURNS

Shipping Policy:

  1. Order Processing:

    • All orders will be processed within [insert number] business days of receiving payment.

    • We strive to fulfill orders as quickly as possible, but please allow for additional processing time during peak seasons or promotional periods.

  2. Shipping Methods:

    • We offer shipping through reputable carriers such as [insert carrier names].

    • Shipping options, costs, and estimated delivery times will be displayed at checkout.

    • We reserve the right to choose an alternative shipping method or carrier if necessary to fulfill your order.

  3. Delivery:

    • Once your order is shipped, you will receive a confirmation email with tracking information.

    • Delivery times may vary depending on the shipping method selected and the destination.

    • We are not responsible for any delays or issues that may arise during transit. However, we will assist you in resolving any shipping-related concerns to the best of our abilities.

  4. International Shipping:

    • We offer international shipping to select countries. Additional customs fees, taxes, or duties may apply and are the sole responsibility of the buyer.

    • Please be aware of your country's import regulations and any restrictions on certain products before placing an order.

    • Return Policy:

      • General Returns:

      • We offer a 30-day return policy from the date of delivery.

      • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

      • Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., incorrect or defective item).

      • Return Process:

      • To initiate a return, please contact our customer support team by click Here within the 30-day return period.

      • Provide your order number, a detailed description of the reason for the return, and any supporting evidence (such as photos for damaged items).

      • Our team will guide you through the return process, including providing the return address and any necessary instructions.

      • Refunds and Exchanges:

      • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange.

      • If approved, refunds will be issued to the original payment method used during the purchase.

      • Exchanges will be processed based on product availability. If the desired item is unavailable, a refund or store credit may be offered as an alternative.

      • Non-Returnable Items:

      • Certain items may be exempt from our return policy due to hygiene reasons or other restrictions. These items will be clearly marked as non-returnable on our website.

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