SHIPPING AND RETURNS
Shipping Policy:
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Order Processing:
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All orders will be processed within [insert number] business days of receiving payment.
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We strive to fulfill orders as quickly as possible, but please allow for additional processing time during peak seasons or promotional periods.
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Shipping Methods:
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We offer shipping through reputable carriers such as [insert carrier names].
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Shipping options, costs, and estimated delivery times will be displayed at checkout.
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We reserve the right to choose an alternative shipping method or carrier if necessary to fulfill your order.
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Delivery:
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Once your order is shipped, you will receive a confirmation email with tracking information.
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Delivery times may vary depending on the shipping method selected and the destination.
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We are not responsible for any delays or issues that may arise during transit. However, we will assist you in resolving any shipping-related concerns to the best of our abilities.
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International Shipping:
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We offer international shipping to select countries. Additional customs fees, taxes, or duties may apply and are the sole responsibility of the buyer.
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Please be aware of your country's import regulations and any restrictions on certain products before placing an order.
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Return Policy:
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General Returns:
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We offer a 30-day return policy from the date of delivery.
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To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
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Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., incorrect or defective item).
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Return Process:
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To initiate a return, please contact our customer support team by click Here within the 30-day return period.
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Provide your order number, a detailed description of the reason for the return, and any supporting evidence (such as photos for damaged items).
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Our team will guide you through the return process, including providing the return address and any necessary instructions.
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Refunds and Exchanges:
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange.
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If approved, refunds will be issued to the original payment method used during the purchase.
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Exchanges will be processed based on product availability. If the desired item is unavailable, a refund or store credit may be offered as an alternative.
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Non-Returnable Items:
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Certain items may be exempt from our return policy due to hygiene reasons or other restrictions. These items will be clearly marked as non-returnable on our website.
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